Cleaning and disinfection in hotels conditions their reputation and customer experience for better or worse.
Hotels and resorts are cleaned daily, and that does not mean cleaning is less meticulous.
These establishments are required to pass health checks to ensure that the best conditions are offered. In addition, they have the most critical supervisors: customers.
They value the cleanliness of the hotels in the same way that they do with the service offered, sometimes affecting their reputation.
Thus, the cleaning and disinfection processes in hotels must be properly studied and implemented.
Next, we expose the hygiene guidelines that must be followed in the different spaces of the hotels.
Cleaning and disinfection of common areas
The common areas, such as the corridors, the reception or the terraces, being spaces quite frequented by customers, are difficult to keep constantly clean.
First, we must study the type of soil to proceed with a cleaning chemist or another.
In this infographic we explain which products are suitable for cleaning depending on the type of soil.
Organic chemicals are a good option for cleaning large surfaces in hotels because of their great performance. In addition, they are environmentally friendly.
With regard to the material used for cleaning, the cleaning carts facilitate the transport of the different tools (buckets, mops, brushes, cloths …).
Finally, mops for sweeping and scrubbing offer higher performance than conventional mops and brooms.
Cleaning and disinfection of the rooms
In the cleanliness of the rooms, the bathroom and furniture are surely the most visible parts.
First of all, it is recommended to clean the dust with non-woven cloths, which drag dirt better than microfiber cloths.
For the bath, the chemical products that will predominate will be the antical cleaners and disinfectants.
Once again, cleaning cars can facilitate the task, although it is recommended not to enter the rooms to avoid possible problems of cross contamination.
Finally, the equipment helps to improve the user experience. Thus, we ensure that there is always availability of toilet paper, we will replace the trash bags (we will never empty them for reuse) and keep the dispensers loaded with soap.
Cleaning of bed linen and towels
Laundry is another of the busiest areas in terms of cleanliness in hotels.
Thus, it is important to separate the clothes depending on whether it is new, has already been used or is dirtier than normal to treat it separately.
As for the detergents and softeners used, we will use the right amount to avoid more rapid wear on towels and bedding.
Temperature is another factor that determines the effectiveness of laundry. This must be between 40ºC and 60ºC; just enough to eliminate germs and to avoid damaging clothes.
Finally, drying should be done with drying machines for greater hygiene.
In this guide on laundry washing in laundries we explain how towels should be treated.
Elimination of bad odors
It is shown that odors condition the experience and especially the good memory of the users.
Therefore, it is important to keep the spaces always fresh through cleaning products with lasting aroma and conventional air fresheners.
For the elimination of bad odors that can originate in the gym, very frequented areas or even in the rooms, we recommend opting for odor eliminators.
Microdor is an enzyme-based deodorizer that disintegrates odors naturally, minimizing levels of toxicity in the environment.
The review of all these cleaning processes helps to correct possible errors and, above all, to ensure that the customer experience is the best.
In addition, sometimes, it can help us optimize the resources used in cleaning and disinfection, which translates into economic and effort savings.